The most frequently asked questions about hiring domestic workers in Jordan

1- What are the basic steps to hiring a domestic worker in Jordan?

It starts with choosing a licensed agency, submitting the required documents, specifying the nationality, signing the contract, paying the fees, and then waiting for the worker to arrive.

2. How long does it take for the worker to arrive after signing the contract?

It ranges from 30 to 90 days, depending on the nationality and the procedures in the sending country.

3. What documents are required to hire a domestic worker?

A national ID card, family book, bank statement or proof of income, a personal photo, and a completed hiring application form.

4. Can I choose a specific nationality?

Yes, you can choose the worker's nationality according to your preference from among the nationalities permitted in Jordan, such as the Philippines, Uganda, Bangladesh, Nepal, Sri Lanka, Ethiopia, and Ghana.

5. What is the cost of hiring a domestic worker?

It varies depending on the nationality and ranges between 1,600 and 3,000 Jordanian dinars, including the ticket, insurance, and work permit.

6. What is the expected monthly salary for the worker?

It starts from $200 and increases depending on nationality and experience.

7. Is there a trial period?

Yes, it is 90 days from the date the worker arrives, during which a replacement is possible if there is no compatibility.

8. Can the worker be changed after arrival?

Yes, if she is still within the guarantee period, according to the agency's terms.

9. What is the duration of the employment contract?

Usually two years, renewable with the agreement of both parties.

10. What are the sponsor's legal rights?
The right to receive a worker who meets the specifications, the right to a replacement within the guarantee period, and legal protection in case the worker runs away or fails to fulfill her work obligations.

11. What are the domestic worker's rights?
A regular monthly salary, one day off per week, suitable accommodation, meals, respectful treatment, and paid annual leave.

12. What are the procedures if the worker refuses to work?
Notify the agency immediately. A replacement may be arranged, or a partial refund may be issued, as per the contract.

13. Can the contract be canceled before the worker arrives?

Yes, but a portion of the payment may be deducted as administrative fees.

14. Is a private room required for the domestic worker?

It's not an official requirement, but it's recommended for privacy and comfort.

15. Is health insurance required for the domestic worker?

Yes, it's included in the official contract and approved by the Ministry of Labor.

16. What are the procedures if a domestic worker runs away?

File a police report immediately, then notify the Ministry of Labor. The employer can request to freeze the worker's file and replace her if possible.

17. Can I hire a domestic worker for part-time (hourly) work?

No, all domestic workers brought to Jordan work full-time and live in the employer's home.

18. What are the differences between nationalities in terms of language and experience?
Filipino domestic workers are fluent in English, Ugandan domestic workers are good communicators, and Bangladeshi and Ethiopian domestic workers need some training, but they are active in housework.

19. Can I change the domestic worker's place of work (to another house or another governorate)?

The recruitment agency must be notified and the Ministry of Labor must approve the worker, as per regulations, especially if there is a significant change in the place of residence or nature of work.

20. Is the recruitment agency responsible for the worker after her arrival?

Yes, during the guarantee period, the agency is responsible for replacement or assistance in case of issues related to commitment or skills.

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